FAQ’s

1. What are my compliance options as a PV retailer/installer?

PV retailers and installers (known as Distributors in the WEEE Regulations) of household electrical or electronic equipment (EEE) have to ensure that WEEE from private households can be returned free of charge for recycling. Distributors have two options in order to comply with their legal obligations:

  • offer free “in store” take-back (generally because the assumption is that retailers have ‘stores’) or
  • join the Distributor Take-back Scheme (DTS)

2. Can I meet my obligations by not joining the DTS?

Technically, PV installers or retailers who have not joined the PV CYCLE DTS have to ensure that PV WEEE from private households can be returned to them free of charge, on a one-to-one basis. This is, however, not the key thrust of the DTS solution. We are committed, on behalf of all PV sector stakeholders, to ensure that PVs are not classified as consumer products and that the sector is not hit with additional costs relating to the collection of other consumer WEEE. We have achieved this by the Department of Business Innovation and Skills (BIS) agreeing to classify PV panels as a new category (14) within the WEEE Regulations.

3. What is the PV CYCLE Distributor Take-back Scheme (DTS)?

We hope that we have answered it in About DTS but if you require further information please email info@pvcycle.org.uk.

4. How much does it cost to join the PV CYCLE DTS?

  • We hope that we have answered this in Fees but if you require further information please email info@pvcycle.org.uk
  • You will need to register your business details on the Registration part of the website
  • Legally a Distributor is required to be either a member of a DTS or meet their individual obligations from 1st January 2014

5. What do I need to do to become a member of the PV CYCLE DTS?

  • Register with the PV CYCLE Distributor Take-back Scheme (DTS) on – our online registration plateform – Extranet
  • Once registration is completed you will be sent a notification email confirming this
  • Within 2 working days of completion of your application, you will also be sent a PV CYCLE DTS certificate

6. When do I need to register to join the Distributor Take-back Scheme (DTS)?

Legally a Distributor is required to be either a member of a DTS or meet their individual obligations since 1st January 2014.

7. How do I know my registration with the Distributor Take-back Scheme (DTS) has been successful?

Once you have completed registration, you will be asked for on-line payment.  Once PV CYCLE has received payment, you will be emailed confirming your registration.

8. Can I charge customers for returning PV WEEE to me?

No, the consumer has the right to return WEEE to a Distributor under certain conditions. This, however, does not prevent you from taking into account the exceptional nature of PV panels in that they should be dismantled by professional and you can, of course, charge for this service.

9. Can I charge for collection of PV WEEE?

Yes, if you are offering collection you can charge only for the logistics (or dismantling) costs.

10. If I am offering collection of PV WEEE what do I do with the PV WEEE I collect?

Distributors have to ensure that any WEEE collected is treated and disposed of in an environmentally sound manner. Distributors are NOT allowed to dispose of collected PV WEEE at local authority Household Waste Recycling Centres. Distributors may take the PV WEEE to any one of the PV-dedicated collection facilities (DCFs) being established around the UK. For your nearest DCF, click here.

11. If I join the Distributor Take Back Scheme (DTS), how long am I exempt from providing free in store take-back?

By joining the DTS you will be exempt from having to offer in store take-back until January 2017.

12. What if I have no annual sales turnover to declare (e.g. I am a new company)?

If you are unable to provide details of your annual turnover from EEE sales, you will need to make a reasonable assumption in order to provide an estimate of what you expect your annual turnover to be.

13. If I join the Distributor Take-back Scheme (DTS), how will I inform my customers of where to take their waste electrical and electronic equipment (WEEE)?

As a member of the PV CYCLE DTS, PV Distributors have a legal obligation to inform their customers of the availability of facilities for the return of PV WEEE. These are called the Consumer Information Obligations (CIOs). The DTS will assist its members in meeting their CIOs through a tool kit of support material.